Frequently Asked Questions

General

What is UniFlow?

UniFlow is an AI-powered Canvas LMS assignment management and writing assistant designed for students. It helps you sync your Canvas assignments, organize materials, and write better papers with AI assistance.

Is UniFlow free?

Yes! UniFlow offers a free plan with basic features. For advanced features like AI Shield, live transcription, and more AI requests, you can upgrade to Pro or Team plans.

Which platforms does UniFlow support?

Desktop App: macOS 10.14 or later
Browser Extension: Chrome, Edge, Brave

Windows support is coming soon!

Canvas Integration

How does UniFlow connect to Canvas?

UniFlow uses our Chrome extension to securely read your Canvas data. The extension runs locally in your browser and syncs data to your desktop app. We never store your Canvas login credentials.

Is my Canvas data secure?

Yes. Your Canvas data is stored locally on your device and in your personal encrypted database. We use row-level security to ensure only you can access your data.

Which Canvas features are supported?

Courses and assignments
Due dates and submissions
Course materials and files
Announcements and discussions
Grades (read-only)

AI Features

Which AI models does UniFlow use?

UniFlow supports multiple AI providers including:

Google Gemini
OpenAI GPT

The specific model used depends on your plan and settings.

What is AI Shield?

AI Shield is a feature that detects AI-generated content in your writing and helps "humanize" it to reduce AI detection scores. This helps ensure your work remains authentic.

Are my documents used to train AI?

No. Your documents are processed by AI models for the specific task you request, but they are not stored or used to train any AI models.

Subscription & Billing

How do I upgrade my plan?

Go to Pricing
Choose your plan (Pro or Team)
Complete the checkout process
Your features are activated immediately

Can I cancel my subscription?

Yes, you can cancel anytime from your account settings. You'll continue to have access until the end of your billing period.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee for first-time subscribers. See our Refund Policy for details.

Technical

Why isn't my data syncing?

Try these steps:

Make sure the Chrome extension is installed and enabled
Check that you're logged into the same account in both the extension and desktop app
Refresh your Canvas page
Restart the desktop app

How do I reset my password?

Go to the login page
Click "Forgot password?"
Enter your email address
Check your email for the reset link

Where is my data stored?

Your data is stored in:

Local storage: On your Mac for offline access
Cloud database: Supabase (encrypted, secure)